JOB DETAIL

Job Description

• The person would be responsible for overall  client relationship management across various stakeholders
• Work closely with Relationship Partner and create a account plan, client stakeholder maping and strategize our approach and management of the client
• Be a bridge between the client and client servicing team and ensure that the delivery of the project is as per client satisfaction
• Ensure periodic feedback and high client satisfaction score
• Create leads and enhance the share of the wallet
• Set sales targets and ensure to achieve them
• Collaborate and coordinate with internal teams to address client requirements
• Understand the competition and devise our strategy accordingly

Skills

• Should have 12-15 years of experience in sales and client management role
• Preferably from professional services or service industry
• Should have previously managed clients in Global capability centre
• Should come with established connects with key stakeholders in previously managed accounts
• Excellent communication skills with a solutioning mindset
• Should be proficient with creating proposals
• Location – Bangalore, Pune, Delhi