JOB DETAIL

BDO RISE stands for round-the-clock international services for excellence and provides exceptional client service in the global economy to BDO USA.

Our professionals leverage consistent best practices to delivery outstanding service and solutions.

BDO RISE serves BDO USA, which utilizes the services of BDO RISE in delivering its final work product to BDO USA’s clients across its Assurance, Tax, Advisory and BDO Digital practices.

Job Summary

Our team consists of collaborative and cross-disciplinary experts, including digital strategists, systems integrators, data scientists, software developers, change management professionals, and industry-specific advisors. Together, we collaborate to address BDO USA’s clients' immediate digital needs and uncover fresh opportunities that drive competitive advantage.

Our ultimate objective is to enable entities to become more agile, intelligent, and resilient in the face of change.

The Software Developer will work with cutting edge technology, deliver high quality solutions across various industries, and driving solutions with a team working on holistic web development projects that range in size and scope, as well as receive continuous career development opportunities. This role will perform hands-on customized development and unit testing of web-based software solutions utilizing a service layer, and database technology and language.

Job Duties

The EM will participate in and lead the following job duties as directed:

• Strategy, Requirements & Selection:
  • Needs Assessment: Collaborate with stakeholders to define requirements for new and existing D365 and Power Platform solutions.
  • • Strong Copilot Studio and AI capability, and forward thinking about where the platform is heading, not just where it is today
    • Willing and able to upskill the rest of the CE team as part of the role
    Critical skillset - Sales, Project Operations, Field Service, Contact Center, Customer Insights, Power Platform, Copilot Studio, GitHub Copilot, Dataverse MCP, Power Platform CLI
  • Documentation: Document existing enterprise business applications, business processes, and user personas impacted by D365 and Power Platform.
  • Process Improvement: Identify inefficiencies and opportunities for improvement within current systems, focusing on D365 and Power Platform capabilities.
  • Future State Design: Develop and present future state options for client evaluation, leveraging D365 and Power Platform features.
  • Security Best Practices: Understand and implement security structures and best practices specific to D365 and Power Platform.
  • Evaluation Metrics: Design scorecards and dashboards for evaluating potential business applications within the D365 and Power Platform ecosystem.
  • Solution Functional Design:
    • Business Process Design: Perform functional design for business processes using D365 and Power Platform to maximize business value and agility.
    • Customization and Configuration: Lead the customization and configuration of D365 and Power Platform solutions to meet business requirements.
    • Technical:
      • Design and implement integrations leveraging tools such as Kingswaysoft, Data Flows, Logic Apps / Power Automate.
      • Frontend development skills focusing on modern web frameworks.
      • Experience with plugins, plugin assemblies, and custom .NET development.
      • Consulting:
        • Client Engagement: Gain a deep understanding of client needs and propose solutions that leverage D365 and Power Platform to exceed expectations.
        • Program & Project Management:
          • Project Documentation: Document and maintain project milestones, phases, and budgets specific to D365 and Power Platform implementations.
          • Progress Monitoring: Track project progress, risks, and issues, ensuring successful delivery of D365 and Power Platform solutions.
          • User Support: Develop user documentation and provide training and support for D365 and Power Platform users.
          • Implementation and Support:
            • Functional Support: Provide ongoing functional support for D365 and Power Platform solutions, managing issues and change requests.
            • System Configuration: Perform system configuration tasks for D365 and Power Platform workstreams as required.
            • Business Development and Account Management
              • Identifies new business development opportunities.
              • Fosters a positive demeanor, learning attitude and client service mentality with the team.
              • Working Environment: Hybrid
              • Office Timing: 2:00 PM to 11:00 PM IST
              • Other duties as required.

Qualifications, Knowledge, Skills and Abilities

Education:

• B.Tech/ MCA/ CA/ MBA from an accredited university, required;

Experience:

10+ or more years of business process analysis and/or business application education or experience, required.

• Three to Five (8-10) CRM Product, required.
• Client facing best practice consulting experience, required.
• Experience with ERP product, preferred.
• One to Two (1-2) or more years of .NET / React (or other JS frontend framework) experience, preferred.

License/Certifications:

• One or more current certifications in Microsoft Dynamics 365 or Power Platform, such as:
  • Microsoft Certified: Dynamics 365 Fundamentals
  • Microsoft Certified: Power Platform Fundamentals
  • Microsoft Certified: Power Platform Developer Associate
  • Additional certifications in related technologies, preferred.

Software:

• Microsoft Power Platform tools (Power Apps, Power Automate, Power BI), required.
• Microsoft Visio, PowerPoint, Word, and SharePoint, required.
• Smartsheet, preferred.
• CRM experience (Microsoft Dynamics 365 or Salesforce), required.
• ERP Experience (Microsoft Dynamics Business Central, Microsoft Dynamics 365 Finance & Operations, NetSuite, or Acumatica), preferred.
• Enterprise software strategy, selection, and implementation experience, preferred.

Other Knowledge, Skills & Abilities:

• Strong analytical, problem solving, facilitation, documentation, and communication skills, required.

• Excellent communication and presentation skills, both verbal and written, preferred.
• Excellent interpersonal and customer relationship skills, preferred.

• Business process analysis, design, and process flow skills, preferred.
• Excels at operating in a fast-paced technical environment, preferred.