JOB DETAIL

trategy, Requirements & Selection:

• Participates in defining needs for existing and new Microsoft Dynamics (D365) F&SCM solutions
• Documents existing applications, related business processes, and personas impacted
• Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements
• Envisions and develops representations of recommended future state options for evaluation by clients
• Understands related security structures and best practices
• Designs and develops scorecards for evaluation of candidate business applications
• Creates dashboard presentations of quantitative and qualitative scoring of candidate options
• Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client

Solution Functional Design:

• Performs functional (business process) solution design in business applications contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints

Consulting:

• Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations

Program & Project Management:

• Supports, and manages aspects of business applications implementations
• Documents and maintains project milestones, phases, elements, and budget
• Monitors project progress by tracking risks, actions, issues, decisions, and other activities
• Develops references for users by writing and maintaining user documentation; providing help desk support; training users

Implementation and Support:

• Provides functional support of EBA solutions and related technologies
• Manages and resolves issues, defects, and change requests
• Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed
• Provides ongoing support during project implementations and post-go-live support
• Responsible for configuration of solution based on requirements
• Fosters a positive demeanor, learning attitude and client service mentality with the team
• Time zone requirements:

Other duties as required

Supervisory Responsibilities:

• Owns and drives completion of projects and large key workstreams within as directed by practice leaders
• Manages projects and larger workstreams as directed
• Reviews quality of team deliverables
• Mentors and develops senior consultants

Qualifications, Knowledge, Skills and Abilities

Education:

• Bachelor’s Degree and eight (8) or more years of industry experience with ERP systems, required; OR
• High School Diploma/GED and nine (9) or more years of industry experience with ERP systems, required

Experience:

• Eight (8) or more years of ERP business process analysis and/or leading ERP projects experience, required
• Five (5) or more years of  consulting experience within the Microsoft D365 F&SCM platform, required
• Some client facing best practice consulting experience, preferred

License/Certifications:

• One or more current business applications technology certifications, preferred

Software:

• Microsoft Visio, PowerPoint, Word, Azure Dev Ops and SharePoint, required
• Enterprise software strategy, selection, and implementation experience, preferred

Language:

• English

Other Knowledge, Skills & Abilities:

• Strong analytical, problem solving, facilitation, documentation, and communication skills
• Excellent communication and presentation skills, both verbal and written
• Excellent interpersonal and customer relationship skills
  • Business process analysis, design, and process flow skills
  • Excels at operating in a fast-paced technical environment

Keywords:  , Microsoft Dynamics, Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Definition, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, D365