BDO Title: Senior Associate (Level 4)
Job Duties:- Works with management to prepare strategic guidance for clients (written and verbal) in the disciplines of business continuity, crisis management, disaster recovery and enterprise risk management- Develops client policies and strategies to assess and mitigate risk associated with business interruption, disaster recovery, cyber-attacks, black swan events and other strategic crises- Recommends enhancements to client operations and infrastructure to strengthen business resiliency and recovery capabilities- Supports the development of business continuity, crisis management and disaster recovery plans, training materials and procedures in support of clients. - Crafts all aspects of risk and resilience programs – (e.g. strategy, governance, operating model, and support training and development needs of senior executives- Develop support function-level (HR, Legal, etc.) business unit, and product-level crisis and resilience planning, training, and exercises- Designs and delivers business continuity and crisis management exercises to assess potential business impacts, define critical, time-sensitive processes and develop business continuity plans- Exhibits proficiency in consulting methodology, materials, tools and continuity software- Supports the consulting team in educating clients on a variety of risk and resilience disciplines including business continuity, crisis management, information technology disaster recovery, enterprise and operational risk management and emergency management- Assists with the implementation and management of client resiliency, business continuity and mass notification software - Tracks assigned consulting work progress, and keeps management, clients and other applicable individuals informed of status and related issues- Supports the consulting team in development and tailoring of presentations, reports, activities and statements of work- Compiles client program metrics, and analyzes results using documented procedures, available tools and personal knowledge- Identifies new business opportunities to senior leadership- Assists with internal initiatives, as assigned- Works with management to prepare strategic guidance for clients (written and verbal) in the disciplines of business continuity, crisis management, disaster recovery and enterprise risk management- Proactively identifies project risks and issues and resolves them in a timely manner- Other duties, as required"
Education:- Bachelor's degree required- Bachelor's degree in Business Administration, Risk Management, Accounting, or Technology, preferred- Master's degree, preferred
Technical Skills:- Proficiency with Microsoft Suite (Excel, Word, PowerPoint, SharePoint, Teams, OneDrive)- Basic proficiency with resiliency, business continuity and mass notification tools (e.g. Fusion Framework, Everbridge, etc.), preferred"
Soft Skills:- Capable of consistently maintaining a professional demeanor and working collaboratively in a dynamic team environment- Self-directed, organized, and able to multi-task with a results-oriented work ethic- Inquisitive and curious nature with a desire to learn as much as possible, contribute to a dynamic and interactive team environment, and proactively seek out knowledge in relevant subject areas- Analytical skills and ability to assess a myriad of operational risks and exposures and develop risk mitigation strategies- Positive attitude and willingness to learn- Strong interest in insurance management, risk management, corporate crisis management, crisis communications and/or business continuity- Exhibits proficiency in consulting methodology, materials, tools and continuity software- Excellent verbal and written communication skills- Strong analytical and basic research skills related to the retrieval and organization of high volumes of information- Solid organizational skills especially ability to meet project deadlines - Ability to successfully multi-task while working independently or within a group environment- Capacity to build and maintain strong relationships with internal and client personnel - Identifies and assists in practice business development efforts, including client pursuits and proposals- Supports a collaborative and team-oriented environment while pushing themselves, their peers, and their teams for strong results and quality work - Effectively handles firm and practice administrative matters, including engagement staffing, client billing, monitoring project economics and adherence to Firm quality standards and protocols"
Work Experience and Qualifications- Three (3) or more years of work experience in risk management, business continuity, emergency management or crisis management, required- Professional client service experience, preferred- High level of attention to detail required- Excellent English oral and written communication skills required
License(s) / Certification(s) - Associate Business Continuity Professional (ABCP) or equivalent, preferred