Operations ? Maintains operations by initiating, coordinating and enforcing purchasing operational policies and procedures manual. ? Implement and maintain retail operational policies and procedures to incorporate a purchasing plan, cost control, audit compliance and people management. ? Manage the purchase order process of Perfume & Cosmetics. ? Contributes to future development at strategic and operational level. ? Plans, identifies, communicates and delegates key responsibilities and practices to the purchasing team to ensure smooth flow of purchasing operations. ? Establish and main effective communications between various departments within the Company and suppliers. Sales ? Develops sales order forecasts to achieve sales, margins and agreed stock levels. ? Drive operational purchasing improvements through analysis and support. ? Propose measures to improve operational performance. Reporting ? Develop purchasing reports to give feedback to retail and senior management to drive the business and improve purchasing operations. ? Prepare reports on the businesses Key Performance Indicators as per the company standard. Staff ? Ensures purchasing operations requirements are fulfilled to include scheduling, assigning employees, follow up on work results. ? Commercial communication to all concern department/s. ? Develop the purchasing staff and support areas to optimize sales and profits. ? Create and develop a coaching culture as well as promoting an environment that promotes diversity. ? Lead the team to deliver a profitable business. ? Ensure staff have a high level of customer awareness and product knowledge. Merchandise SENIOR MANAGER – BUYING (Perfume & Cosmetics) Page 2 of 3 ? In conjunction with Head Buyer, formulates pricing policies by reviewing merchandise activities, determining additional sales promotion, proposing stock clearance and studying trends. ? Market merchandise by studying advertising, sales promotions, display plans, analysing operating and financial statements for profitability ratios. ? Ensuring range and stock levels are consistent with business requirements . Financial ? Achieve financial objectives by preparing budgets, scheduling expenditure, analyzing variances and initiating corrective actions. ? Maximise sales and profitibility for the company. ? Set monthly targets, monthly and annual budgets. ? Update forecast results. Customers ? Identifies current and future requirements by regular visits to the airport retail stores to establishing rapport with potential and actual customers and other persons in a position to understand service requirements. ? Take account of customers needs and shopping habits and competitor activity by regular visits to domestic retail stores. ? Use a range of internal and external information data to initiate business changes and create a customer focused culture. Marketing ? In conjunction with other Business Units in the region and suppliers formulates and agrees the yearly supplier/brand Promotional Calendars. ? Provides help and support to suppliers to organise promotional/marketing events. ? In conjunction with the retail department, review the implementation and success of supplier promotional activities. ? Undertake market research to identify market trends, new product options and evaluate local and international competitors. ? Works closely with the Marketing Manager to create quality marketing communications for the airport stores. Logistics ? Customs clearance ? Import documentation ? Shipment tracker ? Freight forwarding ? Supply Chain Knowledge Maintains a professional and technical knowledge by attending exhibitions, workshops, reviewing professional publications, establishing personal networks, participating in professional groups.