JOB DETAIL

Job Summary

Job Description

• Function as an integral member of a team, provide technical expertise and suggest solutions to networking issues
• Maintain a secure transfer of data to multiple locations via internal and external networks
• Troubleshoot LAN/WAN performance, connectivity, and related network problems and quickly diagnose and solve difficult technical problems as they occur 
• Install, maintain, and monitor system hardware and software; perform preventive maintenance to network, including wiring network outlets and switches, installing routers, and connecting workstations 
• Maintaining system performance by providing system monitoring and analysis and performance tuning; troubleshooting system hardware, software and networks and operations systems management
• Maintain, optimize, and monitor VPN and remote access systems
• Support servers, storage and operational processes pertaining to the virtualization infrastructure
• Maintain a stable Microsoft Windows and VMware vSphere ESXi environment
• Configure, monitor, and maintain Netapp SAN, provision/reclaim storage, troubleshoot storage-related issues, and manage CIFS/ iSCSI shares/ volumes
• Responsible for maintaining desktop and server patch levels, security updates (IAVAs), and overall security posture, including Microsoft and Cisco critical software releases
• Maintain best practices and procedures for patch management, virus management, and operating system upgrades
• Monitor system resource usage and ensure adequate resources are available to meet the IT requirements through resource scheduling and new resource acquisition
• Provision and administer all cisco servers, including configuring, adding roles and features to existing servers, and maintain/upgrade hardware
• Install new software releases, system upgrades, evaluate and install patches, and resolve software related problems
• Perform system backups and recovery operations ensuring systems are backed up on a regular basis
• Diagnose failed backups and remediate problems
• Install and configure desktop operating system software and applications
• Integrate off-the-shelf applications and applications developed in-house into existing environments
• Proactively evaluate user support issues and identify areas requiring training
• Assist users with needs analysis, evaluation of their information requirements, and maintaining and troubleshooting desktop software
• Conduct hardware and software analysis and contribute to application and systems software development and support
• Provide support for other IT Department staff and assist with management of IT Department projects
• Coordinate with all responsible users and sites to resolve network or system incidents

Skills

• IT
• wifi
• vm ware
• desktop
• team handling
• network