Team lead (Field Response Leader):

A)  Educational Qualifications:

• Any PG/ Masters in Social Work or Masters in Social Sciences or MBA Or PGDM in Rural Management/Community Development/Social Work.

B)  Working Experience:

• Experience in working as Program Manager in any state-level programs not less than 2 years.
• 5 years of management experience at field level working with field-based staff to ensure timely and quality program implementation for State-level NGO;
• Experience  of  working  in  projects  involving  linkages  with  NGOs  and government;
• Preferably experience on working with elderly focused programs in partnership with Government, local NGOs/ or CBOs.

C)  Skills Required:

• Fluency in English, Hindi and local language with excellent verbal and writing skills.
• Experience of quality reporting and documentation
• Should have vast knowledge about working state.
• Prior experience working in teams in a leadership role.
• Experience with training highly desirable.
• Ability to travel frequently within the state.
• Ability to prioritize, organize and carry out multiple tasks efficiently under pressure and with little supervision; ability to accept supervision.

D)  Roles & Responsibilities:

• Ensure working closely with the Project Director, Team leads of Field & Program Manager (Connect Centre) for better results.
  • Coordinating with internal officials and external officials like Government, NGOs and other organizations for partnership building.
  • Maintaining a close relationship with Government officials, NGOs and other associations for effective implementation of the program.
  • Monitoring the performance of the teams for implementation of the program.
  • Conducting combined and individual team meetings, review the work done by the teams.
    • Identifying the backlogs of the teams and providing solutions to improve the performance.
    • Closely observing the developments/issues in the life’s of elders or society and accordingly preparing and assigning the work to the teams with compliance of higher management.
    • Playing  an  effective  role  in  connecting  the  field  teams  with  government officials, NGOs, etc.
    • Ensure daily, weekly and monthly reports through dashboard
      • Represent field team in review and share feedback with the team wherever required
      • Maintain field roster and allot work to all the members